Privacy Policy
Last updated: September 8, 2025
Welcome to Caguu, an AI companion chat application designed to provide you with personalized intelligent conversation experiences. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully.
Information We Collect
1.1 Personal Information
When you register for Caguu, we may collect personal information that can identify you, such as:
- Your name and username
- Email address
- Profile picture
- Date of birth (for age verification)
- Contact information if provided
1.2 Usage Data
We collect information about how you interact with our application, including:
- Your interactions with AI characters
- Chat history and content
- Features you use and how often
- Your preferences for AI characters
- Voice messages (if you choose to send them)
- Images you share through the application
- Time, frequency, and duration of your use
1.3 Device Information
We may collect information about the device you use to access Caguu, including:
- Device model and manufacturer
- Operating system and version
- Unique device identifiers
- Network information
- Mobile network information (if applicable)
- IP address
How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our services
- To develop new features and functionality
- To personalize your experience and recommend suitable AI companions
- To process and store your chat history for continuity in conversations
- To enable voice messaging and image sharing features
- To understand how users interact with our application
- To detect, prevent, and address technical issues
- To ensure compliance with our Terms of Service
- To communicate with you about updates, offers, and other information related to Caguu
Information Sharing and Disclosure
Caguu values your privacy and will not share your personal information with third parties except as described below:
3.1 Service Providers
We may engage third-party service providers to perform functions on our behalf, such as cloud hosting, data analysis, and customer support. These providers will have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Protection of Rights
We may disclose your information to protect the rights, property, or safety of Caguu, our users, or others. This includes exchanging information to prevent fraud or to enforce our Terms of Service.
3.4 Business Transfers
If Caguu is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, but we will ensure appropriate protections are in place.
Data Security
Caguu implements industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and assessments
- Access controls to limit who can view your data
- Regular software updates and patches
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and as required by law. When determining retention periods, we consider the following:
- The need to maintain the information for the functioning of our services
- Legal obligations that require us to retain the information
- Statute of limitations for potential legal claims
When your data is no longer needed, we will securely delete or anonymize it. You can also request deletion of your account and data at any time through the application settings.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate information.
- Deletion: You can request deletion of your personal information under certain circumstances.
- Restriction: You can request restriction of processing of your information.
- Portability: You can request a copy of your information in a structured, machine-readable format.
- Objection: You can object to processing of your information under certain circumstances.
To exercise these rights, please contact us at privacy@caguu.com. We will respond to your request within a reasonable timeframe, typically within 30 days.
Children's Privacy
Caguu is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.
For children between 13 and 18, parental supervision is recommended when using our application.
Third-Party Links
Our application may contain links to third-party websites or services that are not operated by Caguu. This Privacy Policy does not apply to those third-party services. We recommend reviewing the privacy policies of any third-party services you access.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us: